Effective Date: 01/02/2023
Thank you for shopping at Lavish Pearl Aesthetics. We appreciate your trust and want to ensure your satisfaction with our products. Please read our refund and returns policy carefully before making a purchase. If you have any questions or concerns, feel free to contact us using the information provided below.
Returns
We accept returns within 3 days of the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please include a copy of your receipt or proof of purchase when returning an item.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable.
Exchanges
If you receive a defective or damaged product, we will gladly exchange it for the same item. Please contact us immediately if you receive a damaged or defective product, and we will provide further instructions on the exchange process.
How to Initiate a Return
To initiate a return, please follow these steps:
- Contact us via one of the methods below to inform us of your intent to return the item.
- Ship the item to the address provided below, including a copy of your receipt or proof of purchase.
Contact Information
Address: Head Office: 41004 Waterford St. California, United States
Contact:
- Mobile: +1(323)744-0648
- E-mail: info@lavishpearlaesthetics.com
Hour of Operation: Monday-Sunday: 07:00 am – 11:30 pm
Conditions for Return
- Items must be unused and in the same condition as received.
- Items must be returned in their original packaging.
- Include a copy of your receipt or proof of purchase.
Shipping Your Return
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our refund and returns policy, please contact us using the information provided above. We are here to assist you and ensure your satisfaction with Lavish Pearl Aesthetics products.